Sos
Patjb1979
Newbie

Phone keeps going into sos mode or says 5g but does nothing 

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vzw_customer_support
Customer Service Rep

I depend on my device on a daily basis, so I know how important it is to make sure to have a working phone. Could you tell us when did this problem start? What is the ZIP code for the affected area?

~Freddy

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vzw_customer_support
Customer Service Rep

We want to make sure that we are able to help out with any concerns you might have. If you still need assistance, please provide us with the previously requested information, and we'll be happy to help out.

~Freddy

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Patjb1979
Newbie

It started a few weeks ago I’ll have full bars and 5g but no data will work I reset the network settings it’d work for a few minutes then nothing would work again until I reset network settings and now it’ll randomly go into sos and my zip code is 13126 thanks for your help 

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