I need to speak with a live person tonight. I have spoken to over 15+ agents via chat and on the phone and my issue has not gotten fixed
You need to make a phone call to speak with a live person. You might get to chat with an agent here, but it isn't a live conversation. If you describe your issue someone may be able to assist here.
We are sorry to know about this trouble, we want to make sure you get the help you need. Can you please elaborate on the issues you are experiencing?~Pam