Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Ok, so here's the issue, My wife's phone has been 90-90% stuck on 3g for the past week or so. (while my phone was in 4g LTE literally right next to it). I thought it might be the fact that I was running the new IOS, and she was not, so I updated her phone last night. Today, her phone froze, so I hard reset it, and most works, but its stuck in 3g now. When she goes to toggle off the LTE switch, the touch screen won't work.
Please advise if this is a Verizon issue, or an Iphone issue
That is not good news that your wife is not able to take advantage of the fastest data network around! Lets take a further look into this issue. If you can try powering the device off and pull the sim card out of the device for about 5-10 minutes to let the device reset itself from the network. What iPhone model does your wife have? Since you have already done a master reset and that has not resolved the issue, it could be that we might need to replace the SIM card since this is what connects your device to our towers. Please keep us posted!
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