Text message

[Tgbiorn]

Got a text from 900090005322 with the message of:

‘Verizon: Great news! As a special thank you, we are giving you a $10/mo discount for select phone lines on your account for the next 12 months. Enjoy!’

I had called Verizon the day before, and they were unable to help me. So I wasn’t sure If this were a legitimate text or not. Plus there’s no number to reply. 

[vzw_customer_support]

Hello, Tgbiorn. Help is here. We can check the account to see if any offers are listed on your account. I have sent you a Private Message for further support. 

-Natasha

[Tgbiorn]

Where do I find the DMs?  Usually they’re quite easy to find.  Sorry,  just having a hard time seeing the option. 

[kh_jenn]

Hi Tgbiorn, No worries. You can find your inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Just click or tap on the envelope to access your private messages. 

[vzw_customer_support]

Good afternoon, we just wanted to follow up and see if we could further assist wiht any questions you had around this matter. Please let us know, we are always here to help

-Anthony

[LPJvixie]

I also had a question about receiving this text message. I saw that there was possibly an iPhone 16 pro involved,  I don’t have that and my account isn’t new or are any of our devices. Please help!

[vzw_customer_support]

LPJvixie, while we do offer loyalty discounts for some accounts, we would always ask that you contact a representative to verify the offer is valid. I will check on this one for you. Please watch out for a private message from me.  -Sara

[vzw_customer_support · Accepted solution]

We had sent a Private Message to continue the discussion related to the offer you received via text message. Loyalty offers are specific to an individual account, so we will need to continue in Private Message to fully review all details. Please contact us if you still need support.

~Izzy