Text messages sent to my Gmail from xxx.xxx.xxxx.vzwpix.com as text file attachments
VvanGoVerizon
Enthusiast - Level 1

I have an Apple iPhone 13 Pro.  When I am included in a group that is to receive a text message from an Android sender (or, possibly, if one of the recipients uses an Android mobile phone . . . not sure about this), I do not receive the message via the Apple Message app.  Instead, I receive an email in my Gmail account.  The "From:" address is the mobile phone number of the sender followed by @vzwpix.com.  For example, [email address removed per the Verizon Terms of Service].   In this email will be a text file attachment.  The text file is the original text message or a reply to the original text message.  With the help of Apple support, I have double and triple checked each and every relevant Setting on my iPhone.  Apple is adamant that the issue is with the carrier (Verizon Wireless).  So, my questions:  Why I am getting emails with text file attachments?  Why am I not seeing these group messages (the original messages and replies) in the Apple Message app on my iPhone, MacBook and iPad?  How can I fix this problem?  Apple advised me to consult with a Verizon senior tech advisor to verify that my Verizon account is "provisioned" (his word) for SMS and MMS.

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