The SIM card slot won't open on my iPhone 5s. What is wrong?
PETEWI7
Newbie

I cannot open the SIM card slot on my iPhone 5s. What could be the issue. Does that mean it is a locked phone?

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  • Apple

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vzw_customer_support
Customer Service Rep

That is strange that your iPhone 5s Sim card slot will not open, PETEWI7. I can assure you that we do not lock any 4G devices. http://vz.to/2cWXVRk


Is there any damage to the iPhone? What happens when you try to take the Sim card out? Here is how to remove your Sim card. http://vz.to/2cVey1t



AllisonC_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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