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The network show LTE icon, but it's not connected to internet or Facebook, or running really show
Vuhien
Newbie

Is there anyone has this issue?

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1 Solution

Correct answers
Re: The network show LTE icon, but it's not connected to internet or Facebook, or running really show
vzw_customer_support
Customer Support

Hi Vuhien,

Let's get to the bottom of this speed issue! Please run a speed test and share results. Please reset network settings http://vz.to/OPvlTr for now and test.

AntonioC_VZW
Follow us on Twitter at www.twitter.com/VZWSupport

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Re: The network show LTE icon, but it's not connected to internet or Facebook, or running really show
SuzyQ
Super User
Super User

You said your iPhone shows the icon for LTE - does it show any bars of service?  When yo go to your network settings, how strong is the signal?

Do you have LTE/CDMA set as your preferred network?

And finally, is there wifi available as an alternate way of connecting?

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Re: The network show LTE icon, but it's not connected to internet or Facebook, or running really show
vzw_customer_support
Customer Support

Hi Vuhien,

Let's get to the bottom of this speed issue! Please run a speed test and share results. Please reset network settings http://vz.to/OPvlTr for now and test.

AntonioC_VZW
Follow us on Twitter at www.twitter.com/VZWSupport

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