I bought a Iphone 11 Pro MAx at best buy. I said I would like an unlocked iphone. They said, "who's my carrier..?" I said, "Verizon" and he said, "get a Verizon Iphone, their unlocked anyway." Paid the $1399 cash, I got the phone and popped in my sim. end of story.
Messaged Verizon. They said, "I can understand your point, however this charge is for getting services activated on the new device you have upgraded to" That makes no sense. I have other phones.. S10, One Plus that I pop my sim into and there were no activation fees.