I chatted with a rep for hours a few nights ago about all sorts of issues with an order after adding a line and buying a phone for the new line. She finally opened a ticket to cancel the order, but the phone had already shipped.
As advised, I refused delivery of the phone today. Now I can't figure out where to check the ticket to see if the order has been cancelled. What is the link for checking ticket status?
We can check on the status of this order. We will be sending a private message. ~Peter
We're here to help. Let us know if you still need asssitance.~Peter
I didn't receive a PM. Could you please check the ticket status?
@jazzhands, We can check on this ticket. We're sending you a PM. ~Peter
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