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Trade-In question
Downeaster59
Enthusiast - Level 3
‎10-06-2021 03:00 PM

I ordered a new iPhone 13 Pro on October 3, and set up a trade-in for my current iPhone XR.  The iPhone 13 is on backorder and may not be shipped until October 22.  In the meantime, I am expected to have my current XR sent in by October 18.

My question: what do I do if my new phone arrives after the time when I'm supposed to trade in my current one?  If I wait for the new phone, do I lose my trade-in?  

 

 

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Re: Trade-In question
Downeaster59
Enthusiast - Level 3
‎10-15-2021 11:55 AM

This is an update on my situation.  My iPhone 13 Pro was shipped sooner than expected, and arrived on October 12.  On the Verizon site, I saw one place where I had until November 2 to ship my "old" XR, and another that still had October 18 as a deadline.  I shipped my XR to the Verizon trade-in address on October 13.  It's due to arrive there by October 19.  We'll see how it goes!

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