I "traded in" my iPhone 8 plus shorly after purchasing an iPhone 13 plus, when checking with Verizon their response was it was being inspected.
I checked again and 4/8/22 received an on line comment that my device assesment would take 3-5 business days. I have never heard anything. After attemps to check on the refund status Verizon responded with a message that they have no record of any trade-in activity on my account.
I'm at a loss to know what the next step is??? My iPhone 8 plus was in great shape I should have kept it!!! I would be very cautious using their trade offers. There is no follow-thru by Verizon!!!
JanetJ69, thank you for letting us know about the troubles you've been having with your trade in. If possible, please meet us in a Private Note so that we can access your account and then I will do my best to find out where your trade in went, okay? *Stephannie