We definitely want to ensure you are able to receive any trade value you are eligible for. Each device you traded in, you would have received a Submission ID. You can use that number at this link to check the status of your trade in: https://www.verizon.com/od/trade-in/checkStatus Does this help?
Thank you for your response Christopher. Unfortunately, I do not have the submission number. When I received the first gift card, I erroneously assumed the second card would be forthcoming. I do have the Device ID for each one I sent in for trade. They are as follows:
Device ID [redacted] Gift card received 12/13/20
Device ID [redacted] No response
Hopefully, this will be adequate to trace the iPhone as I am sure they all have unique ID numbers.
You also have the option of checking the status of that trade in submission by entering your email address here:
I entered my E-Mail address and the response indicates no record. The submission date for the first phone for which I did get a Gift card was 80999662996658 dated 11/28/2020. My wife's phone was EXACTLY the same kind of phone! My previous response indicated the exact iPhone ID's which I see were marked "redacted". I am not sure what that means and whether someone has withheld one of the iPhones for personal use? But I am assuming we are at the end of the line to find this 1 phone as I keep getting no positive indication of ever having received the phone? Would I have more success if I appealed to the Pa Dept of Consumer Protection in the event there was a theft at the receiving location?