Trade in
Atenciof
Enthusiast - Level 2

Bought the new iPhone 14 pro max. Sent my old phone as a trade in a month ago and Verizon can’t find it and is emailing me I’m running out of time to send it 

Labels (1)
  • Apple

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4 Replies
vzw_customer_support
Customer Service Rep

Hi! Please authenticate with the second link below. Thank you.

 

By connecting with us, you grant us permission to review your services, so we can offer you the best value. Refusing to authenticate will not impact your current services. It is your right and our duty to protect your account information. For quality, we may monitor and review this conversation. Visit our information collection and privacy policy to learn more at verizon.com/privacy. Please note that the link we provide has a timed expiration, so we encourage you to continue as soon as possible.

Authenticate and continue here:https://www.verizonwireless.com/campaign/smauth

*Andrea

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Atenciof
Enthusiast - Level 2

Link not working 

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vzw_customer_support
Customer Service Rep

We have sent a new Private Message to resolve this.  Thank you.

-Sean

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vzw_customer_support
Customer Service Rep

Hello, Atenciof! We're here to help with your trade-in concerns. In a Private Note, we will send you a link to authenticate your account. *Andrea

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