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Two-factor authentication with out phone to log in
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I am trying to file a claim for a broken phone and need information from my account. Is there an alternative way to log in without phone?
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@vzissues33 wrote: I am trying to file a claim for a broken phone and need information from my account. Is there an alternative way to log in without phone?
vzissues33, I'm sorry to hear you've got a busted phone there. Filing a claim definitely would help address that, and I'm sorry you're having some trouble verifying. I'm going to send a Private Message, so I can get a few more details to assist.
-John

