I am unable to get UW to work on my phone. My wife has the same phone and we can be right next to each other, she gets UW, I only get 5g. I have replaced my SIM card twice with no luck. The last time I called they decided to try setting up my E-SIM and now it’s on my phone but still no UW.
I have done all the troubleshooting per the techs. I have reset my network settings, two sims, eSIM, I have cellular set to 5g auto, still it refuses to work. What else is there to do to fix this issue?
We definitely want to help you out with making sure you're connected to the best data connection. Is your device on the latest update? ~Peter
Yes, I have the latest updates and this has been an ongoing issue across several updates.
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