Unable to send picture texts to android from iphone

TDoyle19
Newbie
 
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vzw_customer_support
Customer Service Rep

We want to make sure you're able to send picture messages to any mobile device, and would be glad to help take a closer look. Please tell us, what model iPhone do you have? Does this happen when trying to send a picture message to all Android devices, or just one? Also, when did you first experience this issue?

 

~Izzy

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watsonhl12
Newbie

I had the same issue it was resolved by calling Verizon support.  They found a mms block that was activated when I adjusted my plan. 

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watsonhl12
Newbie

I dealt with the same issue for almost a year.  You must call Verizon support. They are unable to fix in person. A block was automatically put on mms message when I combined my plan with my husband. They simply lift the block over the phone.  Hope this helps

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