Unable to text SMS/ MMS to non Apple phones.
is12letex
Newbie

Tried lots of things like killing imessage, and wifi, restoring to default all my network settings, power down with imessage off wait 3 min and power back on and restart I message. 611 couldnt help and it is worse after their "help"

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vzw_customer_support
Customer Service Rep

 

I'm sorry to hear you are having difficulty texting Non iPhone. What do you see when texting them? Can they text you? What do you see when you send a picture message? Can you use the browser with WiFi off?-Joe

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vzw_customer_support
Customer Service Rep

We want to make sure we are able to help out with any issues you might be having. If you still need assistance, please provide us with the previously requested information, and we'll be happy to help out.

~Freddy

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vzw_customer_support
Customer Service Rep

Hello! Just a friendly reminder. If you still need assistance, we are for you. Have a nice day!

~Maria

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