Unlocking my iphone 15pro max

Mmsjv
Newbie

I need help in unlocking my iphone 15 pro max i had it activated last feb. 2024 and it hast been sim unlocked until now

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2 Replies
vzw_customer_support
Customer Service Rep

Hello, Mmsjv, thanks for reaching out abut your iPhone 15 Pro. You mentioned your phone is SIM unlocked. What issue are you running into with your phone? Was your phone purchased from Verizon?

-Lauren

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SynthpopAddict
Champion - Level 1

If you bought the phone elsewhere, you'll have to provide proof of purchase tied in with the IMEI to show you are the rightful owner of the phone to get a SIM lock appeal to go through, otherwise, it'll be declined.

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I'm not a Verizon employee, just another customer trying to help.
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