Unlocking phone after 60 days on payment plan
lightbulb63
Newbie

If we trade in our old phones to get the discount (buying the phones on a payment plan), will they be unlocked after 60 days or are we tied to Verizon's international plan choices for 3 years until the device is paid off?

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  • Apple

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5 Replies
vzw_customer_support
Customer Service Rep

Great question check out he details for our unlocking here at the link: https://www.verizon.com/about/consumer-safety/device-unlocking-policy

*Gen

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lightbulb63
Newbie

Thanks, but that doesn't really directly answer the question - it leaves a lot of wiggle room.  I just need to make sure the phone will be unlocked after 60 days even if it is not paid off.   The reason I'm asking here is because I've had a Verizon rep tell me it won't be unlocked until it is paid off and another rep who told me that it would be unlocked after 60 days but it wouldn't happen automatically - we would have to call.

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vzw_customer_support
Customer Service Rep

Gotcha, we do want to make sure that you're getting clear and accurate information. Your device will automatically unlock after 60 days. Here's a link you can use for more information on how that works. https://www.verizon.com/onesearch/search?q=Unlock%20Device&lid=sayt&sayt=device%20unlock*&src=wirele...

 

*chance

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joelmp
Enthusiast - Level 3

This issue is of concern to me also.   VZW_CS states the device will be unlocked after 60 days.  The documentation states:

Your device will be unlocked automatically as long the following applies:

  • You are 60 days from purchase
  • Your device is not flagged for fraud, or reported as lost or stolen

What is unclear to me is the term purchase?  Please define "purchase."  I am not as sophisticated as VZW_CS in the end-run around the truth tactics as some.  Please use small words and short sentences.  Will the device I am making payments on be unlocked after 60 days  or will it be unlocked after the purchase is paid in full?

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Daiello7000
Newbie

Accueillir
J'ai un tรฉlรฉphone s21 plus
Un rรฉseau est verrouillรฉ et je ne connais pas la raison du verrouillage
Je suis en dehors des ร‰tats-Unis

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