According to the device overview page for my account my phone is eligible for an upgrade.
However, whenever I click on the 'Upgrade' or 'Upgrade Now' buttons I am lead to a blank page.
This issue has persisted for a week now.
Also, whenever I try to open any of the Support pages I am taken to a page that says, 'Sorry we are not able to process your request at this time.'
Hello upgradeless, thank you for reaching out to us. We're sorry you're having issues with your upgrade experience. We want to see if we can help. We will send you a private note to further assist.
~Ivone
I'm sorry you were having difficulties with upgrading. Please send us a message if you are still having an issue? -Joe
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