Using visual voicemail with two eSIMs
Enthusiast - Level 1

I just added a second line/eSIM to my iPhone 13 Pro. Visual Voicemail no longer seems to be working. I see a notification on the lock screen when a call is coming through and when someone leaves a voicemail. But when I tap on Voicemail in the Phone app, nothing is there. I have to dial *86 to access my voicemail. How can I get it working again?

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Re: Using visual voicemail with two eSIMs
Customer Service Rep

Hello, badlydrawnboy! Thanks for your post, we are here always to help you. Send me a Private Note, please in order to help you solve this concern with your voicemail.