VTEXT suddenly stopped receiving on one out of many iPhones
Armadillo_RK
Enthusiast - Level 1

 

one out of all of our fleet of Verizon iPhones suddenly stopped receiving txt messages emailed to the device

with the address in this format <areacod+phone number>@vtext.com

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Re: VTEXT suddenly stopped receiving on one out of many iPhones
vzw_customer_support
Customer Service Rep

 

Hi Armadillo_RK, we can relate to how important your messages are to you. Are you able to send and receive messages from the device without the use of WiFi? What happens after you power the device of, wait 30 seconds, then power back on and test from the site once more?

-Arya

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