Verizon Discounts
Tchapman75
Newbie

Verizon took off my $50 nursing discount after I called multiple times to try and update my proof that I was still a nurse. .  I had trouble with my idme account and they would not take off the $50 charge until the following month . My profession never changed and neither should my discount . First time I was disappointed by Verizon.  My bill increased after multiple calls were made.

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Re: Verizon Discounts
vzw_customer_support
Customer Service Rep

We're so sorry to hear that your discount was impacted by an issue with ID.me. Were you able to verify your discount in the end?

~Jesse

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