Accidentaly hit the wrong button on the Up Awards page, and the people in the store wouldn't let me get my $10.00 off the screen saver I really wanted. Wow! What bad customer service!!
I am always looking for a great deal myself, Brianjon59. This is the last thing we want you to feel. I would love to help as much as I can. Whenever you claim a reward it does ask you again to confirm your reward. You can learn more here: https://www.verizonwireless.com/support/verizon-up-faqs/#choosing-claim
The good news is you can redeem another reward once you earn another credit. Does this information help? AmberF_VZW
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