I tried to bring my paid off and unlocked iphone 12 over to Verizon. They requested multiple documents to verify address and profile information which I did, then they suddenly suspended service and reported my device as lost or stolen. I called them and they removed the blacklist once a month ago, now they've blacklised my device again. What is going on here?
We're sorry to hear that you're having problems with your device being blacklisted. We'd be happy to take a look at what's going on. We'll send you a Private Note so we can gather more information.
~Jesse
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