Verizon refuse discounts

I was promised to mutch plan price ( 50$ total) and iphone11 700$ trade in credit  with t-mobile. I got txt deal comformation from verizon. Verizon send me iphone in wrong address. After Iphone was return back to Verizon they refuse averythitg what they promice to me.

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Re: Verizon refuse discounts
Specialist - Level 3

Verizon doesn't do price matching for plans. A rep could text the sky is purple, it'd be just as valid. 

Plan terms are listed on Verizon's site, they aren't going to give someone special treatment to price match a competitor.