Voice calls going directly to Voicemail
DWDAVID
Newbie

Calls from my spouse are going directly to voice mail without my phone ringing.  We have checked all the "blocking" issues, etc.  Changed ringtones, etc.  Still going to voice mails.

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Re: Voice calls going directly to Voicemail
vzw_customer_support
Customer Service Rep

We want to make sure that you get all your calls, DWDAVID. We need to clarify some details. You mention that your spouse's calls go directly to voicemail. Does this happen only with your spouse's calls?

When did was the last time that you were able to receive calls from your spouse as intended?

 

AntonioC_VZW

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