Voicemail Information too long
cnaz
Newbie

Is there a way that we can skip the call information ahead of the message on the voicemails? It takes forever to listen to them before you can save or delete them. It's been like this for over a year now. We used to only here the date and time and if we wanted more information we could press 5, I think. 

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cnaz
Newbie

I tried to change the "envelope" options but I can't get to administrative options by pressing #2, it tells me it's an incorrect key

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vzw_customer_support
Customer Service Rep

cnaz, being able to modify your voicemail setting is crucial. I have set up my voicemail, just the way I want and I want to help you. Take a look at the Voicemail user guide. https://www.verizonwireless.com/dam/support/pdf/VM_Instructions_3.pdf

 

Does this information help?

JacobG_VZW

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