Voicemail says it is full, but there are no messages in the box.
It's very important you're able to receive voicemails, and it worries us to hear you receive a message stating your voicemail is full when there are no messages in your voicemail box. Voicemails are an important service to communicate, and we will do everything to help. We have some questions to better assist. What is the make and model of your device? When did this issue begin? DavidR_VZW
iphone 8
couple of weeks ago
Thank for those additional details. Let's dig a little more to find a viable solution to your voicemail concern. Please tell me, have you dialed *86 to delete any voicemails that are on the server? When you dial *86, how many voicemails are there?
VanetrisC_VZW
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I'm having this same issue. When I dial #86, it wants a password. But WHAT password?
@4Sundermans wrote:I'm having this same issue. When I dial #86, it wants a password. But WHAT password?
It is *86 and it wants the voicemail password which is a 4 digit number. You can reset your voicemail password through your MyVerizon account online.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
it tells me my VM box is fll but I habve no messages and clients are unable to leave message so I am losing work
Hello, alandorfman, and thank you for reaching out to us. We'd be more than happy to assist you with any questions, or concerns you have regarding your Verizon device. How long has this been happening for? AnthonyM_VZW
Did this also. No Resolve.
Tried *86; it won't accept pin or p/w
iPhone10R
started on my 5S. Continues now!!
Undid *86 and deleted 2. Saved 3. What gives?
sstepans, we are here to help! I would be happy to provide the best assistance possible. What type of phone do you have? Have you tried restarting your device after removing Voicemails via *86? Do you currently have Visual Voicemail? MichelleH_VZW
IPhone XR, it has happened for a couple days and in the past
It's happening to me now even though I've deleted voicemails.
Being able to check your voicemail messages is very important, catlady4849. I am happy to assist. While this is a known issue, there are some details we want to go over with you. When you go into your 'Settings' and then 'General', followed by 'About', what do you have listed for 'Version'? Also, what happens when you dial *86? Do you have any voicemail messages when you dial in?
GregL_VZW
for the last 2 weeks. Can you resolve please?
iPhone xr - started two weeks ago
Saawbrey, we understand the importance of ensuring your voicemail is working successfully. When did you start experiencing difficulties with accessing your voicemail? What exactly happens when you attempt to access your voicemail?
I have an iPhone 6. I have deleted all messages but three. I deleted the deleted messages. I deleted all blocked numbers. I deleted all missed calls. Still it tells me the mailbox is full when I call my phone. What gives?
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