WORST SERVICE
nataliegutierrez0816

Switched from AT&T to Verizon about 2 months ago & I regret it 1000% !! calls DROP ALL THE TIME , INTERNET DOESNT WORK when im off wifi ! SOS MODE is always popping up !! 

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vzw_customer_support
Customer Service Rep

We're so glad you made the switch to Verizon, the last thing we want is for you to regret your decision. We're here to help with your service concern. You mentioned that you are experiencing an issue with calls and data. Is this happening at a particular location? Can you tell us more about what is going on when data is not working? What do you normally see for your signal indicator?

-Lauren

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mbondi
Contributor - Level 1

Hi,

I don't know anything about SOS mode. I do know that every phone should be turned off for a minute or two every week. When it is turned back on, it establishes a new connection, and will reduce a lot of coverage interruption issues. Hope that helps you, but it sounds like you may have a completely different issue related to the SOS thing. 

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