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What should I do if I returned my device but forgot to erase the data on it?
WS8602
Newbie
‎03-10-2017 07:31 AM

i sent in my iphone 6s for a trade-in but i forgot to reset the phone and erase the data, please help

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Re: trade-in iphone 6s
derekr_vzw
Verizon Employee
‎03-12-2017 08:45 AM

WS8602,

I understand you concern with having your information still on the phone. You could try try signing into icloud.com, if the device is still register. You can remote wipe the device through Find My iPhone.

DerekR_VZW

Follow us on Twitter @VZWSupport

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Re: trade-in iphone 6s
derekr_vzw
Verizon Employee
‎03-12-2017 08:45 AM

WS8602,

I understand you concern with having your information still on the phone. You could try try signing into icloud.com, if the device is still register. You can remote wipe the device through Find My iPhone.

DerekR_VZW

Follow us on Twitter @VZWSupport

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Re: trade-in iphone 6s
leiwangphd
Enthusiast - Level 1
‎03-12-2017 11:47 AM

The only thing you can do is to log in your iCloud.com.

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