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Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
I suddenly can not answer or send text messages, why?
ALBHOL67, having access to your messages is vital. We're here to help. I just need a few more details first. Have there been any recent changes to your iPhone device? What iOS version are you running (9.0, 10.0 etc)? Lastly, is this issue only with regular texts in green, iMessage texts in blue or both?
EbonyR_VZW
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