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Some of my contact's names in text Message got replaced by their phone number. They are still in my Contacts, but when they text me all I see is their phone number and when I text them after I send the text the name goes to their phone number. This has only happened to some and not all.
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Gmsojka, this is very interesting behavior of the phone. Have you recently changed devices? Where are your contacts backed up?
TionnaB_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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The only thing that changed was I had two email accounts, one was GMail the other an Outlook account for work. I started a new job so I deleted my Outlook account and added my new work account which is another GMail account. I then synced my new GMail account with my contacts. My contacts are backed up on iCloud.
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gmsojka,
Thank you for the clarification. Have you checked your Gmail account to see if the contact is backed up as a number only rather than a name? Have you tried editing the contact info on the phone itself?
JosephT_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!