Why is the Iphone 12 Pro Max not supported on Prepaid Plans?
Motero509
Enthusiast - Level 1

When I put in the IMEI of my phone on bring your own device it keeps saying the phone is not supported. Weird thing is if you go to the phones they sell for PrePaid the 12 pro max was one of the phones that they use to sell. Why is not supported now?

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Re: Why is the Iphone 12 Pro Max not supported on Prepaid Plans?
vzw_customer_support
Customer Service Rep

We want to make sure we get your new device activated! There are a number of things that could be impacting your ability to activate it on your account. Please, send us a Private Note, or reach out to us on Twitter or Facebook!

 

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