Why is the call hanging up?
Cassidy4
Newbie

When I am on the phone with a certain person all of the sudden the call will disconnect and it will say, "Welcome to Verizon Wireless. We're sorry, the number you have dialed has calling restrictions that prevented the completion of your call." It happens quite often every time we are on the phone. Why would this be happening? I’ve seen people comments saying it never connects and that is the first message they hear, but my call connects first for several minutes even then I get that message. 

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Re: Why is the call hanging up?
vzw_customer_support
Customer Service Rep

Hello, Cassidy4. We want to ensure you receive the help you need to resolve this issue. We are sending you a Private Note to assist you further.

 

*Cassie

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