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Why is the weather app on my phone not working?
linton37
Newbie
‎01-21-2015 06:25 AM

The local weather nor the WGN weather apps are working. I do not have the airplane mode on and the wifi to my home is on. What is the problem?

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Re: Why is the weather app on my phone not working?
vzw_customer_support
Customer Service Rep
‎01-23-2015 06:33 AM

We want you to always have working apps linton37. I'm sorry you're having issues. Have you tried to remove the apps and redownload them back to your phone? They may need updating so they can work with your phone. I would also try accessing them on the data network to ensure its not your home wifi blocking those apps.


Kinquana_VZW
Follow us on Twitter @vzwsupport

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Re: Why is the weather app on my phone not working?
vzw_customer_support
Customer Service Rep
‎01-23-2015 06:33 AM

We want you to always have working apps linton37. I'm sorry you're having issues. Have you tried to remove the apps and redownload them back to your phone? They may need updating so they can work with your phone. I would also try accessing them on the data network to ensure its not your home wifi blocking those apps.


Kinquana_VZW
Follow us on Twitter @vzwsupport

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