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Why "Enter Apple ID password in Settings"
LINCON59
Newbie
‎05-24-2018 08:22 AM

Why am I receiving prompts on my phone to "enter Apple ID password in Settings" ??

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Re: Why "Enter Apple ID password in Settings"
vzw_customer_support
Customer Service Rep
‎05-26-2018 08:30 AM

LINCON59,

 

The need to enter your Apple ID password in sections of your phone helps ensure that your information/Apple ID account remains secure. The prompt can appear based on various reasons predefined by Apple, so the best bet in determining why you're being asked to enter the password would be by asking them directly. However, depending on what you were trying to access, we may be able to help narrow the reason down. What setting were you attempting to access on your phone? 

 

ShawnteJ_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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