Wi-Fi grayed out after OS Upgrade
Syrkrasi
Newbie

Please assist on this matter… After upgrading my iPhone 4s IOS 5.1 to IOS 6.0, my Wi-Fi is now grayed, out and I am unable to re-activate the setting.  I backed up my phone via iTunes, and restored the device back to original settings (so is seemed it tried to do that.)  However that feature did not work.  I also tried the 10 minute freezer trick. That trick failed as well.  Please assist on this.  Thanks

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Re: Wi-Fi grayed out after OS Upgrade
vzw_customer_support
Customer Service Rep

Hi Syrkrasi. Not sure what the "freezer trick" is, but it sounds like you've tried as hard as possible to get the WiFi back up and running. I did some research on Apple's site and found many customers who came across this trouble were able to resolve it by resetting the phone http://bit.ly/uBfksa to bring back the WiFi capability. Then completing the initial activation http://bit.ly/zdzCHH through WiFi instead of connecting through iTunes. 

Keep me posted if you need further assistance.
Thank you
JenniferH_VZW

Please follow us on Twitter @vzwsupport

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