Worst Customer Service
cratenr
Enthusiast - Level 1

On 28 July I ordered an Samsung Galaxy A42 5G 128GB in Prism Dot Black with an Otter case, said same day delivery if ordered by noon.  Did not happen, New delivery date and time Friday before 7pm. Did not happen. Got email from UPS said Apt/House number not on address.  Tried updating on the UPS site, said cannot because restrictions placed on package by sender.  Called your company and rep said the order was cancelled but cannot set me up with local Verizon pickup until package is returned to warehouse, so Monday he said.  I told him dont worry about it I will be looking for a new carrier.

Have a Nice Day

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