Your call cannot be completed as the called party is temporarily unavailable
njspence100
Enthusiast - Level 1

Alright -  There are multiple discussions on this - and NO answers.  In the last 6 months I have a colleague who I call on a regular basis - Also has an Iphone.  I get this message about 80% of the time I try to call her.  She is not on the phone, her phone has good reception, as does mine.  It only happens between us.  I actually have to text her to ask her to call me since I CAN't call her.  This is close to being a deal breaker for me and my company with Verizon.  No one seems to have an answer or really care about finding a solution.

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14 Replies
vzw_customer_support
Customer Service Rep

Making sure that you can make & receive calls is super important. I am concerned to read that you have been having trouble calling her most of the time. Knowing that you do not have the same trouble calling others helps us rule out a network issue. 

I would love to help resolve this, as I would be sad to see you go. I would like to gather some information to best assist. When did the issue first start? Do you have trouble sending texts to this number? Do they ever have trouble calling you?

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BEUKHOF89
Enthusiast - Level 2

I am calling a lady line in Spearfish SD. He does not have the problem.

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BEUKHOF89
Enthusiast - Level 2

I fequently get the message that ' the called person is not available' when I call my Dad in Spearfish SD. He does not get this message when he calls me. It started 6 months ago. 

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vzw_customer_support
Customer Service Rep

beukhof89, There could be a number of reasons why this issue may be happening. Does he have Verizon also?

 

-Nicci

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BEUKHOF89
Enthusiast - Level 2

The person I  am calling has a land line, no version. I  just tried to call him now and got the same message. I was ambe to get through yesterday.  

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vzw_customer_support
Customer Service Rep

I want to make sure you are okay. Are you able to make calls out still? 

-Amber

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BEUKHOF89
Enthusiast - Level 2

I can make calls.  I can't get through to one number

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vzw_customer_support
Customer Service Rep

BEUKHOF89,

 

Are other callers able to call this number? What if you used a different phone to call this number?

-Mark

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BEUKHOF89
Enthusiast - Level 2

This problem has been resolved. The problem was with his phone company.

vzw_customer_support
Customer Service Rep

What happens when you dial #832 ?-Joel

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BEUKHOF89
Enthusiast - Level 2

That works. Test was successful. 

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vzw_customer_support
Customer Service Rep

BEUKHOF89, I am glad to hear that. Does this address your inquiry?-Dia

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BEUKHOF89
Enthusiast - Level 2

No. I cannot get through. I get the message 'Your call cannot be completed as the called party is temporarily unavailable'.

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vzw_customer_support
Customer Service Rep

To clarify, is this only happening with one number that you call or other numbers as well?

-Sean

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