a different number shows up on caller id

[mnew]

when my daughter calls me from her phone,  occasionally one of her friends phone number will show up on my caller  id. It also happens on other peoples phone but it is always the same friends number.

[vzw_customer_support]

That is extremely bizar, mnew! Lets get to the bottom of this. Has your daughter or her friend ever exchanged equipment? Have your daughter dial *73 Send. She should hear two ticks and that should end call forwarding if it was ever initiated. When she sends you text messages, does it come from her number?

Share details and test out after she dials *73 send.

Thank you,

LenaA_VZW
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