Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I have contacted you before regarding this issue and it has not improved. My phone is fine because it works everywhere else and most gets 4 bars, if not 3. However in my house, the downstairs gets 1 to 2 and upstairs will get more. It is almost impossible at times to even talk on the phone. It is not the phone. I have been told the towers in the area are just fine. If that is the case, what is the problem. I am considering another carrier since you have been no help in fixing it.
I'm sorry to hear about your service experience and that it has not yet improved. I wouldn't be able to function if I had service issues because I rely on my phone every single day, so I can be able to connect to my friends and family. Let's help you figure this out. Does your service improve if you walk outside your house? What services are impacted; text, data, or just phone calls? What is the make and model of your device?