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calls won't go to voice mail
howtheduck
Newbie
‎04-02-2014 04:00 PM

Somebody tries to call me when I am on the phone. I see the person's name, however instead of going to voice mail they get "call can't be completed now, please try your call again later". It has happened to multiple people.


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Re: calls won't go to voice mail
vzw_customer_support
Customer Service Rep
‎04-04-2014 04:13 PM

Hey there howtheduck,

I'm sorry for the issues you are having receiving calls. Can you make calls ok? Which make and model device do you have? What zip code are you having this issue in? Does it only happen with one specific contact?

Please provide details so that I can better assist.

NicholasB_VZW
Follow us on Twitter @VZWSupport

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Re: calls won't go to voice mail
howtheduck
Newbie
‎04-05-2014 04:35 AM

1. I have no problem making calls

2. iPhone 5

3. It happened in zip code where I live which is 80504

4, It has happened with more than one contact

5. I can receive calls but if I am on the phone, the new incoming call

won't go to voice mail

On Fri, Apr 4, 2014 at 5:13 PM, Verizon Wireless Customer Support <

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