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I pre-ordered the iphone 6 64 GB in gold but the more I think about it the more I want the silver one. Is there any way to change the color of the pre-order?
Solved! Go to Correct Answer
pj1957,
Great question! To change the device the original order would need to be cancelled and then a new order would have to be processed. Please reach out to our internet orders team at 866-338-7390 to cancel and process the order. You do have the option of waiting until the device is delivered and stopping by a corporate VZW store http://vz.to/Z26SAQ and switching the device, if they have the color you desire in stock. Keep in mind when switching the device at a store there is a possibility of being changed a restocking fee.
LindseyT_VZW
Follow us on Twitter @VZWSupport
I Would attempt to call CS but I'm guessing either they'll tell you to accept what you get and then bring it to a Verizon store to swap (base on another person experience with changing orders) or canceling and resubmitting.
pj1957,
Great question! To change the device the original order would need to be cancelled and then a new order would have to be processed. Please reach out to our internet orders team at 866-338-7390 to cancel and process the order. You do have the option of waiting until the device is delivered and stopping by a corporate VZW store http://vz.to/Z26SAQ and switching the device, if they have the color you desire in stock. Keep in mind when switching the device at a store there is a possibility of being changed a restocking fee.
LindseyT_VZW
Follow us on Twitter @VZWSupport