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I cannot reset my custom greeting get a message saying "greeting fetch failed". Tried rebooting and still cannot reset it
Help is right here, front and center decnp. Are you trying to change the greeting using the visual voice mail or by calling *86 on your iPhone? Just to verify, is this the only issue that you are experiencing? For example, are peopl able to leave you a voice mail without any issues?
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from my iPhone
Thanks for clarifying. Let's see if we can get that greeting changed. Please go into Settings>General>Reset and then choose the option to Reset the Network Settings. Once the phone restarts, please try updating your greeting once more.
Keep us posted with results.
Follow us on TWITTER @VZWSupport If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I contacted Apple online help resetting network did not work I changed my password and reset by calling voicemail thanks
from my iPhone