cannot stream without wifi iphone
kckendler
Newbie

My husband and I cannot stream without wifi.  we have a iphone 8 and iphone XR.  we have unlimited data but can't seem to get any data when away from  wifi.

 

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Re: cannot stream without wifi iphone
vzw_customer_support
Customer Service Rep

kckendler, we want to make sure you and your husband are able to stream away when you are not connected to Wi-Fi. Allow us the opportunity to investigate. When did this concern start? Do you receive an error message when you try to use the internet when Wi-Fi is off? Does this happen everywhere you go? Or only at a certain location?

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