changed number and now i can't text to non-apple phones (iphone 11)
amberbot
Newbie

my ex boyfriend was signing up for all this spam with my number, so i changed it online at the verizon site.  now i can't text anyone that doesn't have an iphone.   i keep getting message not sent.  i've restarted the phone twice,  i deleted old messages and started over, i called that test line to make sure the phone was operating.  this is only happening with my contacts that are on android.  and i just changed my number today.

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Re: changed number and now i can't text to non-apple phones (iphone 11)
vzw_customer_support
Customer Service Rep

Hello. Having access to text your loved ones is crucial and we are here to help. Please toggle on and off iMessage and restart your device. Test with a text to one of your contacts using Android devices and let us know how it works.

 

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