An Accepted Solution is available for this post.
device swap - "we are unable to find the details in our system for this device" error
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Trying to swap two devices on my account but getting the - "we are unable to find the details in our system for this device" error
Reply
4 Replies
An Accepted Solution is available for this post.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
We'd like to help you get your devices all set up and running. Let's get to the bottom of this. Please send us a Private Note for assistance.
An Accepted Solution is available for this post.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
How do I swap my numbers when I am receiving the error message We are unable to find the details in our system for this device
An Accepted Solution is available for this post.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Attempting to swap phones, I get the following error. We are unable to find the details in our system for this device.
An Accepted Solution is available for this post.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
We would like to get your phone up and running. Let's get to the bottom of this. Please send us a Private Note for assistance. For faster help, please call us 800-922-0204 or contact us @VZWSupport on Twitter or Facebook.