dropped calls and poor connections on cell phone
boathouse6
Enthusiast - Level 1

2 weeks ago my cell phone started dropping calls and/or the party on the other line hears every other word I say.

Millsboro, DE.

No changes to computer, wifi, cell.

No other issues except for the cell phone issues.

Labels (1)
0 Likes
2 Replies
vzw_customer_support
Customer Service Rep

Two weeks is a long time to be dealing with dropped calls and poor call quality, boathouse6. I know I expect my calls to be crystal clear when I am speaking to others, and we're happy to help. Please be on the lookout for a private note from us so that we can gather some additional details. 

-Joseph

0 Likes
guitarch
Newbie

I have noticed the same problem on my phone for the past 3 weeks. Two other people in my neighborhood also have the problem. Calls drop in mid callI try to call back and it won't connect. I have to switch airplane mode on and off then can make a call again. Is this a problem in my location that Verizon is aware of and fixing?

0 Likes