dropped calls
CEE225
Newbie

For the past few weeks many calls on my Iphone 6 were being dropped by Verizon.  While on the phone today with a customer service rep discussing the issue, our conversation was cut short when the call dropped.  My zip is 85266. Anybody have a similar problem?  or solution.

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Re: dropped calls
vzw_customer_support
Customer Service Rep

CEE225,

 

We definitely want your calls staying connected! You mentioned that this has been going on for a couple weeks. We're not seeing any alerts or other reports in the area at this time. Are you aware of other Verizon subscribers here with similar concerns? Is the issue specific to calling only or are other services impacted as well?

 

Adam_VZW
Follow us on TWITTER @VZWSupport
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